Vision: Looking Back to Look Forward
by Tim Delaney
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Lead In!
by Jennifer Chandler
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While spending a day with nonprofit leaders recently, I was reminded of Sandberg’s assertion. We were going through the familiar process of identifying challenges and opportunities for a SWOT analysis, when the discussion settled somewhat uncomfortably on the challenge of succession planning as a widespread challenge that no one wants to talk about, but everyone worries about.
With the candor often shared by executive directors who are relieved to find themselves with peers, bonding over shared war stories, succession planning was described as “the one issue NONE of my board members will look in the eye” and “the biggest, baddest vulnerability we face.” Stories were shared about the death of a founder, leaving an organization in such chaos it almost closed its doors; the challenges of cross-training an organization with only three staff members; and the risks of being the one to raise the issue if you actually plan to stay in your job. It was clear that for this group of leaders, succession planning touched a raw nerve.
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Clean up!
Your donor database is a living, breathing ecosystem. Contained within are thousands of individual needs, expectations and passions. Tapping into the unique giving personas of your donors is impossible when your database consists of one giant lump of donors, each of whom receive the same letter template via one communication channel.
Those fundraisers who have mastered segmentationare able to communicate on an individual level, unlocking the true potential of every donor in their database. You can do it too, and the beginning of the year is a great time to get started.
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